Jansons Property respects your privacy and is committed to ensuring that your privacy and personal data is protected. Any personal information you provide, or we receive from a third party, by which you can be identified will only be used in accordance with this privacy statement.

Jansons Property may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last updated on 18 November 2019.

Important information and who we are

This privacy notice aims to give you information on how Jansons Property collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our services. 

This notice and the website are not intended for children and we do not knowingly collect data relating to children. However, we may record children’s basic information if it is provided to us, including their name and date of birth.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Jansons Property may be the controller or the processor of your personal data (collectively referred to as “Company”, “we”, “us” or “our” in this privacy notice) depending on the circumstances under which we have the information.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact details

Full name of legal entity: Jansons West London & Thames Valley Ltd

Name or title of data privacy manager: Ian Shaw

Email address: [email protected]

Postal address: 13a Station Road, Beaconsfield, Bucks HP9 1NL

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Links to other websites

Our website may contain links to other websites of interest, plug-ins and applications. A link or connection does not constitute endorsement of the content, viewpoints, accuracy, opinions, policies, products, services, or accessibility of that website. Jansons Property is not responsible for other sites’ privacy policies, which may be different from ours.

Once you have used these links to leave our site, you should note that we do not have any control over that other website and you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Jansons Property collects no personal information about you (name, mailing address, phone, email address) unless you choose to provide that information by sending an email, requesting a publication, completing a survey, or signing up to receive information in our newsletter. We will also record your preferences for receiving such marketing and communications and you are free to opt-out at any time.

We may collect, non-personal data such as:

  • The name of the domain (the Internet protocol [IP] address and the associated name of a specific network attached to the Internet) from which you have accessed the Internet,
  • The date and time you accessed the site,
  • The Internet address of the website from which you linked,
  • The pages you viewed while visiting the Jansons Property site.

How we use your personal data

We will only use your contact information when the law allows us to and for the purposes it was provided. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your requests and provide you with appropriate information
  • To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, unless you have subsequently opted not to receive them.
  • With your consent, we may also use your information to contact you for market research purposes to tailor our services and customise the website according to your interests.
  • Internal record keeping
  • To improve our products and services.

Newsletters/mailing lists

You have the option of subscribing to the Jansons Property mailing list and can do so by emailing requests to [email protected]. Janson Property may then send you news and information on topics of interest to you. Our lawful ground of processing your personal data to send you marketing communications is our legitimate interests (namely to grow our business) subject to the information being pertinent to interest you have previously shown.

Our newsletter and marketing communications are sent via Campaign Monitor, which complies with current data protection standards.

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you asked for information from us about our services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

We guarantee that any personal information contained on our mailing list will never be shared with a third party.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Controlling your personal information

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

•            request access

•            to request correction

•            request erasure

•            object to processing

•            request restriction of processing

•            transfer of your personal data.

•            withdraw consent.    

Please refer to the glossary to find out more about these rights.

If you wish to exercise any of the rights set out above, please contact us at [email protected]

Jansons West London & Thames Valley Ltd, 13a Station Road, Beaconsfield, Bucks HP9 1NL

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.